Client Relations Coordinator/Digital Campaign management
Lensa Inc. is looking to expand its team in Hungary with a new Client Relations Coordinator!
We are a US-based recruitment data company with a programming team in Hungary. Our product is an emerging job site that we’ve developed for the US job market and within a short amount of time we became a significant player in the market with impressive growth. We are aiming to be among the TOP 5 very soon as millions of people are visiting our website already on a daily basis.
Our founders are Hungarian professionals who have introduced and developed the well known Professon.hu in Hungary. Lensa is the new success story that is currently transforming the American job market.
If you would like to share our success and participate in the Sales & Development team’s responsible job in further growth then you are just what we are in search of!
ABOUT THE JOB:
The Client Relations Coordinator will be responsible for oversight and management of all day-to-day client support and campaign management for the company. You will work out of our Budapest, Hungary location, with daily interactions with our US office and our client base around the world.
YOUR TASKS ARE:
- Work with clients to collect digital assets needed for setting up digital media campaigns for Lensa’s cost-per-click, cost-per-lead and recruitment matching product offerings;
- Conduct daily meetings with the tech implementation team to submit new orders, review open orders and work to close open tasks in a timely manner and communicate order status to the sales team and the clients;
- Recommend and provide data-driven suggestions for campaign optimization and increased budget allocations to clients;
- Review active client campaigns and look for errors, anomalies and other potential issues and proactively work with the tech team and the client to resolve;
- Resolve inbound client questions and issues with speed and friendliness
- Support the finance department on invoicing;
- Assist in the development and design of operational procedures for the department as the company continues to grow and expand;
- Liaise with the Lensa product team as requested to relay client-requested features, enhancements and be the product advocate for the client within the company to help us continue to innovate;
- Manage vendor contracts for sales and support tools used by the department;
- Attend industry trade shows and conferences (1 to 2 per year) to interact with clients, prospects and vendors;
- Other Ad hoc tasks & projects as assigned;
- Working closely with a peer in the US office (that ensures to cover time zone differences) thus this role will be working in regular Hungarian working hours from the Budapest office.
REQUIRED:
- Some experience with digital campaign coordination or media buying, including an understanding of digital media terminology and concepts (like display, CPC, CPM, CPL, SEO, SEM, Email Marketing conversion funnels, etc.) or willingness to learn the industry specific campaign details;
- 1-3 years experience in a customer-facing role within a digital agency, or internet\new media company;
- Higher education in business, marketing, technology, mathematics, communications or other related field is required;
- Technical aptitude, data manipulation skills, critical thinking skills and the ability to interpret data to make business conclusions;
- Excellent written and oral grammar & communication skills in English;
- Strong Excel skills (vlookups & pivot tables) & Google G Suite experience;
- Strong attention to detail, with a high level of accuracy and speed at completing tasks and projects;
NICE TO HAVE:
- Intermediate SQL skills;
- Experience in recruiting, sourcing or recruitment advertising a plus.
WHAT WE OFFER:
- Competitive salary
- Diverse and motivating tasks
- Being part of a professional team and sharing our success in the international market that you can be proud of
- Supportive and inspiring team, accepted and respected managers sharing more than a decade long track record
- Flexible working hours
- Company lunch
- Recreation room with darts, ping pong, foosball, XBox and other games
- Modern and fancy office in Buda close to Széll Kálmán tér
- Exciting programs and team building events
If you prefer to work in a startup environment but still a stable, fast growing company, and you’re interested in the role, please send us your CV.
- Department
- Traffic Acquisition
- Role
- Client Coordinator
- Locations
- Budapest
- Remote status
- Hybrid
- Employment type
- Full-time
About Lensa
Lensa is a U.S.-based job board, recruitment, and career platform with global headquarters near Philadelphia, Pennsylvania and an engineering & business operations center in Budapest, Hungary. We represent the future of career development: job search that puts people first while reducing the time and cost of talent acquisition. Using machine learning, we instantly match job seekers with positions that fit their skills, goals, personalities, and needs and provide companies with candidates. With teams in multiple U.S. locations and a talented crew of developers and data scientists in Budapest, we are working every day to share our transformative career technology with the world. Lensa already passed 20M registered users, making us one of the world's premier career platforms. Our founders are Hungarian professionals who introduced and developed the well known Profession.hu in Hungary.